About Rachel
The person behind the 12-Week Team Development Program.
Background
Rachel Turner is the founder of Rachel Daphne Coaching, a business and team development practice based on the Gold Coast. She has led sales teams, built and sold her own multi-state business, managed large, geographically dispersed teams delivering national programs, and coached and mentored business owners and leaders across New South Wales and Queensland, including through periods of genuine disruption. That breadth means she understands teams from every side: as a frontline leader, an owner, an operations manager and a coach.
Approach
Her approach is practical, direct and grounded in real-world experience. Rachel brings calm structure to complex situations, builds trust quickly, and focuses on the conversations, decisions and habits that change how a team works day to day, rather than theory that never leaves the room. She is a qualified workplace trainer and assessor, and has completed leadership studies through the University of Oxford’s Saïd Business School and Harvard University.
“Great teams aren’t built at a single offsite. They’re built week by week, in the conversations that happen under pressure.”
Why she created the program
In Rachel’s experience, capable people and well-intentioned leaders are rarely held back by skill alone. What holds them back is how the team handles pressure, conflict and decisions together. She designed the 12-Week Team Development Program around a deliberate arc: Develop the Individual, Strengthen the Team, Elevate the Organisation. Change starts with self-awareness and ends in shared habits the whole organisation can feel. Rachel is also the author of F-This: Reframing Success Without the BS, a practical guide to redefining success and building habits that last.
Start with an honest picture of your team.
The free Team Development Diagnostic takes about 7 minutes and gives you an instant report.